Call us: (+33) 6 19 99 12 34

About us

Our website address is : https://www.lxhbrand.com.

 

Use of personal data collected

 

Comments

When you leave a comment on our website, the data entered in the comment form, but also your IP address and your browser’s user agent are collected to help us detect any unsolicited comments.

An anonymous chain (or hash) created from your email address can be sent to the Gravatar service to check if you are using it. The confidentiality clauses for the Gravatar service are available here: https://automattic.com/privacy/. Once your comment has been approved, your profile picture will be publicly visible next to your comment.

 

 

 

Media

If you are a registered user and upload images to the website, we advise you to avoid uploading images containing EXIF GPS coordinates data. Visitors to your website can download and extract location data from these images.

 

 

 

Contact forms

Cookies

If you leave a comment on our site, you will be asked to save your name, email address and website in cookies. This is only for your convenience so that you do not have to enter this information if you leave another comment later. These cookies expire after one year.

If you have an account and log in to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we’ll set up a number of cookies to save your login information and screen preferences. A login cookie has a lifespan of two days, a screen option cookie has a lifespan of one year. If you click on “remember me”, your cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

 

When you modify or publish a post, an additional cookie will be stored in your browser. This cookie does not include any personal data. It simply indicates the ID of the publication you just edited. It expires after one day.

 

Embedded content from other sites

 

Articles on this site may include embedded content (e.g. videos, images, articles …). Content embedded from other sites behaves in the same way as if the visitor were accessing that other site.

 

These websites may collect data about you, use cookies, embed third-party tracking tools, and track your interactions with this embedded content if you have an account logged in to their website.

 

 

Statistics and audience measurements

 

Use and forwarding of your personal data

 

Storage times of your data

 

If you leave a comment, the comment and its metadata are retained indefinitely. This allows you to automatically recognise and approve the following comments instead of leaving them in the moderator queue.

 

For users who register on our site (if possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and edit this information.

 

What rights you have over your data

 

If you have an account or have left comments on the site, you can request to receive a file containing all the personal data we have about you, including the data you have provided to us. You can also request the deletion of your personal data. This does not take into account data stored for administrative, legal or security purposes.

 

Forwarding of your personal data

 

Visitors’ comments can be checked using an automated service for detecting unsolicited comments.

 

Contact information

contact@lxhbrand.com

+33 9 70 97 80 58

57 Chemin de l’Argile

13010 Marseille

FRANCE

 

 

 

 

 

 

 

 

Additional information

 

How we protect your data

 

Procedures implemented in case of data leak

 

Third party services that provide us with data

 

Automated marketing and/or profiling operations using personal data

 

Display of information related to sectors subject to specific regulations

 

 

 

1 -LEGAL MENTIONS

 

This site is subject to the law n° 78-17 of January 6, 1978 relating to data processing, the files and freedoms, as well as to the law n° 2004-575 of June 21, 2004 for the confidence in the digital economy (CEN), Decree No. 2007-750 of May 9, 2007 on the register of commerce and companies and amending the Commercial Code (regulatory part), and Law No. 2014-344 of March 17, 2014 on consumption.

 

Website : https://www.lxhbrand.com

 

Company: SASU TRS Group, with a capital of 5,000 euros, whose registered office is 47 BIS rue du lycée Perier, 13008 Marseille, registered with the RCS (or Chamber of Trade and Commerce) of Marseille under no. 823 254 198.

 

N°SIRET : 82325419800026

 

N°TVA : FR16823254198

 

Email address: collaborations@lxhbrand.com

 

Company Executive: Tourrasse Lucas, CEO

 

Director(s) of the publication of the site: Tourrasse Lucas

 

The present general conditions of sale govern the sales of products marketed by the sitelxhbrand.com made by the company SASU TRS GROUP, with a capital of 5000 euros, whose head office is in Marseille, registered in the register of commerce and companies (or the chamber of trades) under the number 823 254 198, hereinafter referred to as “the seller”, to any individual or legal entity wishing to make a purchase through the media of the seller’s website, hereinafter referred to as “the buyer”.

 

Reporting inappropriate or illegal content: collaborations@lxhbrand.com

 

 

 

2- OBJECT

 

These general terms and conditions of sale prevail over any other general or special conditions not expressly approved by the seller.

 

The acquisition of a product via this site implies the buyer’s unreserved acceptance of these terms and conditions of sale.

 

These general terms and conditions of sale prevail over any other general or special conditions not expressly approved by the seller.

 

The seller reserves the right to modify its conditions of sale at any time. In this case, the applicable conditions are those in force at the date of the order by the buyer.

 

 

 

3- PROPERTY OFFERS

 

The products offered for sale are those that appear in the catalog published on the seller’s website; each product is accompanied by a description drawn up by the supplier.

 

The photographs in the catalog cannot ensure a perfect similarity with the product offered, especially with regard to colors.

 

Contractual information is presented in French and English.

 

 

 

4- RATES

 

The prices of the products appearing in the catalog published on the seller’s website are indicated in euros and are prices inclusive of all taxes (VAT) and other taxes applicable on the day of the order, unless otherwise indicated and excluding processing and shipping costs.

 

All orders are payable in euros.

 

Any change in the rate of VAT and applicable taxes may be reflected in the price of the products. Any change in the rate of VAT and applicable taxes may be reflected in the price of the products. In any event, the product will be invoiced by the seller to the buyer on the basis of the price list in force at the time of the validation of the order and subject to availability (see paragraph 5). The products remain the property of the seller until full payment of the price by the buyer. The transfer of risks (loss, damage) takes place at the moment the buyer takes physical possession of the ordered products. In the event of an order to a country other than metropolitan France, the buyer takes the status of importer of the products concerned.

 

In this respect, customs duties, import duties, and in general any local or state taxes that may be required do not concern the seller and are not its responsibility.

 

The buyer has the exclusive responsibility and full liability both in terms of declaration and payment to the competent bodies of the importing country.

 

 

 

5- AVAILABILITY

 

Products are offered within the limit of available stocks.

 

For non-stocked products, offers are valid subject to availability from suppliers.

 

If it turns out that the product is unavailable after the buyer has placed the order, the seller will inform the buyer by e-mail; the buyer’s order will be automatically cancelled, and no debit will be made.

 

As the lxhbrand.com site is not designed to sell products in very large quantities, the seller reserves the right to refuse large orders of identical items starting from 50 items.

 

 

 

 

 

6- ORDERS

 

a – Achievement:

 

The buyer who wishes to purchase a product must :

 

– on the internet : https://www.lxhbrand.com or by email

 

– by telephone during the days and times of opening to the public

 

 

 

In all cases, the buyer must:

 

-Fill in the identification form on which he will indicate, in addition to his customer number if he has one, all the contact information requested :

 

-validate the order after checking it ;

 

-Make the payment in the agreed conditions ;

 

-confirm the order and the payment, the confirmation being done at the latest at the time of the validation of the order by the purchaser.

 

 

b- Validation

 

The confirmation of the order is worth acceptance of these general conditions of sale, the fact of having knowledge of it, as well as renunciation to take advantage of other conditions or of the purchaser’s own conditions of purchase.

 

Any confirmation of order implies the full and entire adhesion of the purchaser to these general conditions of sale of which the purchaser declares to have perfect knowledge, without exception or reserve.

 

The confirmation of the order is worth signature and acceptance of the operations carried out.

 

The data provided as well as the recorded confirmation is proof of the transaction.

 

The seller will communicate the confirmation of the registered order.

 

The seller reserves the right not to confirm an order or not to record a payment for any reason whatsoever, particularly in the event of a supply problem (see paragraph 5) or in the event of a difficulty concerning the order received.

 

 

c- Payment

 

The price is due at the time of order.

 

The payment of purchases is made by credit card through the secure system Stripe or by PayPal. The software of this system is secured to ensure confidentiality on the network and during transport. The software of this system is secured to ensure confidentiality on the network and during transport.

 

The buyer’s account is debited at the time of shipment of the order.

 

In case of split deliveries, only the products shipped are debited.

 

At the request of the purchaser, an invoice showing the VAT will be drawn up on paper.

 

 

 

d- Withdrawal

 

Under Article L 121-21 of the Consumer Code, the buyer has a withdrawal period of fourteen (14) days from receipt of the products to exercise his right of withdrawal without having to justify his reasons or pay a penalty. This applies with the exception of pre-ordered products.

 

 

Products subject to returns must be returned completely, with their components and accessories in their original condition.

 

Le retour s’effectue sous la responsabilité de l’acheteur, et tout dommage subi par les produits à cette occasion peut être de nature à faire échec au droit de rétractation.

 

The costs of return are at the expense of the buyer.

 

The return is made under the responsibility of the buyer, and any damage suffered by the products on this occasion may be such as to annul the right of withdrawal. the buyer through a bank transfer.

 

It is herein reminded that under no circumstances the right of withdrawal will not apply to goods listed in Article L 121-21-8 of the Consumer Code.

 

 

 

 

Cancellation form to be completed and returned only if you wish to withdraw from the contract.

 

Attn: LXH, 57 Chemin de l’Argile, 13010 Marseille, FRANCE, +33 9 70 97 80 58, contact@lxhbrand.com

 

I hereby notify you of my withdrawal from the contract for the sale of the property below:

 

Ordered on / Received on :

 

Name of the consumer :

 

Consumer’s address :

 

Signature of the consumer (only in case of notification of this form on paper) :

 

Date :

 

 

 

Médiateur de la consommation :

 

Before the consumer is bound by a contract of sale of goods, the said consumer has the right to have recourse to a consumer mediator under the conditions provided for in Title I of Book VI.

 

Mediation Solution

 

222 Chemin de la Bergerie

 

01800 Saint Jean de Nios

 

France

 

+ 33 4 82 53 93 06

 

contact@sasmediationsolution-conso.fr

 

 

 

e- Delivery

 

Deliveries are made to the address indicated during the ordering process and within the period agreed upon when the order was placed.

 

Delivery times are only given as an indication.

 

In the hypothesis of a delay in the expedition an e-mail is sent to the buyer to inform him of the incidence on the delivery time.

 

When delivery is made by a carrier, the seller cannot be held responsible for delays in delivery in the event of unavailability of the buyer at the time of delivery of the product.

 

Under Article L 138-2 of the Consumer Code, the buyer has the option of cancelling the order under the terms and conditions of the said article. If in the meantime the buyer receives the product, in accordance with the provisions of article L 138-3 of the Consumer Code, the seller shall reimburse the buyer for the price of the product and the shipping costs under the conditions provided for in the said article.

 

 

 

7- GUARANTEE

 

The products supplied by the seller benefit from the legal guarantee of conformity and the guarantee of hidden defects of articles 1641 and following of the civil code.

 

In case of non-conformity of a product sold, it will be returned, exchanged or refunded.

 

The products must be returned to the seller in the condition in which the buyer received them with all their components and accessories. Shipping costs are reimbursed to the purchaser on the basis of the invoiced price and the return shipping costs are reimbursed upon presentation of the receipts.

 

All claims, requests for exchange or refund must be made by e-mail to :

 

sav@lxhbrand.com within fourteen (14) days from the date of delivery.

 

The present provisions are independent of the right of retraction (article 6 -d) from which the purchaser benefits.

 

 

 

8- RESPONSIBILITY

 

In terms of online sales, the seller is only bound by an obligation of means whereby the seller undertakes to make every effort to try to achieve the objective set. Failure to achieve the precise result will not automatically engage the responsibility of the seller. The onus will be on the Buyer to prove that the Seller has not implemented all the solutions available to it to achieve the result.

 

The products offered by the seller comply with the French legislation in force.

 

The seller cannot be held responsible for damages caused by improper use of the product.

 

The responsibility of the seller shall not be held liable for any inconvenience or damage relating to the use of the Internet network, such as service interruption, loss of data, external intrusion, presence of computer viruses, or other problems beyond the control of the seller.

 

The responsibility of the seller cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered.

 

 

 

9- INTELLECTUAL PROPERTY

 

All elements of the lxhbrand.com website are and remain the exclusive intellectual property of the SASU TRS GROUP company.

 

No one is authorized to reproduce, exploit, redistribute, and generally use for any purpose whatsoever, even partially, elements of the site, whether software, visual, or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of the company.

 

SASU TRS GROUP.

 

 

 

10- PERSONAL DATA

 

In accordance with the legislation in force, information of a nominative nature relating to buyers may be subject to automated computer processing.

 

The seller reserves the right to collect information about the buyer and to transmit the collected information to business partners.

 

In accordance with the law n°78-17 of January 6, 1978 relating to data processing, the files and freedoms, modified by the law of August 6, 2004 “data processing and freedom”, the purchaser has a right of access, correction and contestation to the personal information concerning him.

 

On these points, we invite you to read our privacy policy.

 

 

11- ARCHIVING – PROOF

 

In accordance with the provisions of Article 1379 of the Civil Code, the seller archives purchase orders and invoices on a reliable medium constituting a faithful copy whose integrity is guaranteed over time,

 

The computerized registers of the seller will be considered by the parties concerned as proof of communications, orders, payments and transactions between the parties.

 

 

12- RULES OF COMPETENCE AND JURISDICTION

The present conditions of sale are subject to French law.

In case of dispute, jurisdiction is attributed to the competent courts of Marseille, notwithstanding plurality of defendants or appeal in guarantee.

 


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